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Are you our new Team member? 

Are you crazy about streetwear and sneakers like us? Who loves to work in a team and provide customers with the best customer experience possible?

If yes, keep reading as we are looking for new team members to our store in Jumbo Shopping center. 

Role Overview:
Being part of Team JD you will be responsible for ensuring our customers receive the best possible service each time they visit your store. You will assist in maximizing store profitability by exceeding your sales targets and utilizing the in-store devices, while contributing to a successful store team.

Customer Service

  •  Always be a team player with the customers in focus.
  • To maintain and improve the level of customer service.
  •  To acknowledge customers and maintain a consistent awareness of the customers need for attention.
  • To select the appropriate stock for the customer and direct to or bring alternatives as 
    applicable.
  • To make the customer aware of new stock or of stock that he/she may require in the 
    future.
  •  To ensure that the standard of service given encourages the customer to return soon.
  • Ensure that the customers are given courteous, considerate and responsible service.

Sales

  • To attend to and sell to as many customers as possible.
  • To deal with and sell to more than one customer at a time as circumstances require and work with the team to make sure all customers are attended to.
  • To become familiar with the layout of all stock presented and held in order to make the most of potential sales.
  • To ensure any up to date promotion and presentation of stock is carried out as directed.
  • To call for and accept assistance, as we believe in teamwork.
  • To use all selling skills effectively, including the introduction of accessories.

Visual Merchandising

  • Assist in maintaining standards on the shop floor.
  • Keep stock clean and presentable at all times.
  • Replenish stock levels when needed, making sure the full size range is on the shop floor where possible.
  • Ensure that product is priced correctly.
  • Keep all displays up to date.

General

  • To comply with all the company rules and regulations and to work within the company policies and procedures.
  •  To maintain your standard of appearance and dress in accordance with company policy and wear staff uniform where provided.
  • To assist in keeping stock areas, staff facilities, staff room etc clean, tidy and orderly.
  • To assist in the unloading and reception of deliveries and move, condense or shelve 
    stock as required.
  • To deputize for other staff, work within departments, or carry out other duties as 
    required.

Skills, Experience & knowledge needed

  •  Strong Communication skills
  • Team player mindset
  • Confident & Outgoing 
  • Effective selling skills 

We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits:

  • Staff Discount On JD Group and other brands within the organisation
  • Pension Scheme 
  • Personal development opportunities to learn and develop at work.

 

We are looking forward to you application!