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Are you our new Assistant Manager? 

Are you crazy about streetwear and sneakers like us? Who loves to lead and motivate a team and provide customers with the best customer experience possible? Do you have experience being a team leader and loves motivating colleagues?

If yes, keep reading as we are we are looking for a new Assistant Manager to one of our stores in Copenhagen.

 

Role Overview:
In this role, you will assist the Store Manager in the day to day running of the store. Taking ownership of a number of duties while making sure that the stores KPIs are achieved. 

Key duties/ responsibilities:

Employees

  • Train and making career plans together with the store manager for internal employees and promote progression within the group.
  • Assist with store recruitment, new starter inductions, and staff training.

Sales 

  • Ensure and analysing the store's dashboard to achieve targets and KPI and, where possible, exceeded.
  • Supervisory help is always available on the sales floor, selling personally where 
    necessary.
  • The staffing structure in the branch allows adequate floor coverage at all times taking into account normal peaks and troughs in the sales pattern.


Customer Service

  • Motivate and train the team to ensure that customers are given courteous, considerate and responsible advice.
  • Deal with all customer complaints, whether out of service or merchandise, according to company policy, ensuring that they are handled promptly , courteously and objectively.
  • Support the Team in making the customers encouraged to return as a result of courteous and competent service.

 

Visual Merchandising 

  • Attract, engage and motivate customers into making purchases in store by using the latest visual techniques.
  • Ensure that all merchandise is correctly priced, price amendments are actioned and all POS is correctly displayed.
  • Keep stock on display clean and presentable at all times.

 

Skills/Experience/Knowledge Needed

  • Retail Management experience.
  • Experience in leading and motivating a team
  • Excellent Time Management skills.
  • Strong verbal and written communication skills.
  • IT skills - Microsoft Outlook, Word and Excel.


    We know our employees puts a great effort into to making JD Sports the success it is today and in turn, we offer them some amazing benefits:

  • Discretionary Bonus Scheme
  • Staff Discount On JD Group and other brands within the organisation
  • Pension Scheme
  • Personal development opportunities to learn and develop at work.